Compliance and Privacy

Privacy Policy

Last Revised: February 2, 2026

01Information Collection

To provide ultimate computing services and ensure system security, we may collect information in the following dimensions:

Account InformationEmail, basic identity data, and payment vouchers.
Technical LogsAccess frequency, IP addresses, device fingerprints, and browser metadata.
Service LoadCPU/GPU resource scheduling records and network traffic statistics.
Interaction DataTechnical support inquiries, ticket records, and user feedback.

02Use of Information

The information collected is used only for the following core scenarios:

Efficient distribution, scheduling, and lifecycle management of instances.

Real-time security defense, detecting and blocking potential system abuse or fraud.

Compliance with laws and regulations, responding to legitimate legal process requests.

03Data Sharing Principles

We promise:Never to sell or abuse your personal data to any third party. Only in rare cases (such as statutory payment settlement, legal mandatory orders, or to ensure the security of company assets) will necessary information be shared based on the principle of minimization.

04Data Security Architecture

We adopt a multi-layered defense system to protect your privacy:

End-to-End Encryption

All sensitive data transmissions are processed with high-strength encryption.

Principle of Least Privilege

Physical data center access requires multi-factor biometric identification and auditing.

DoD Standard Erasure

After the service expires, disks perform deep destruction in compliance with DoD standards.

05User Rights and Control

You have the right to request access to, correction of, or deletion of data associated with your account at any time. To exercise these rights, please submit a ticket or contact us.support@meshmac.com。

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